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​​​​​​​​​​​​​​SUPPORT SERVICES

SUPPORT SERVICES WEST

There are a number of organisations across West Auckland delivering emergency support services during lockdown, including food relief.

COVID-19 TESTING

COVID-19 community testing is taking place in multiple locations across Auckland. Click the link above to find locations and opening hours. ​​​​​​​​​​​​​​   

VISIONWEST PĀTAKA KAI AND SUPPORT SERVICES

Visionwest Community Connection Service is a key provider in the west, supporting those self-isolationg with Covid or as close contacts in the community. They take reffereals through the Whānau Centre. 

If there are referrals for support, please email the Whānau Centre; whanaucentre@visionwest.org.nz 
or 
call: 09 818 0781​​​​​​​ 

HOMELESSNESS, HOUSING & COMMUNITY RESOURCES 

A comprehensive directory of services and resources available in West Auckland. For any additions or edits email:bdm@west.org.nz

AUCKLAND REGIONAL PUBLIC HEALTH SERVICE (ARPHS)

The ARPHS website has information packs, factsheets, and guidelines on Covid-19 available in 47 languages. Click the link for more information.

WORK AND INCOME HELP WITH ESSENTIAL COSTS

Work and Income may be able to help you even if you are working. Information in English,
Hindi,
PunjabiSimplified Chinese, and Vietnamese​​​​​​​.

Check what you might get here.

TANGIHANGA & FUNERALS 

Losing a loved one while Alert-Levels for COVID-19 are in place can bring additional stress for whānau. Find current information on these procedures on the Ministry of Health website.

TE HĀ ORANGA

Te Hā Oranga operates throughout Tamaki Makaurau providing health, social, and cultural services as part of their commitment to manaakitanga of all whānau living within the rohe of Ngati Whatua.

PAERANGI

Find the organisations in Tāmaki Makaurau that can help whānau during COVID-19, available in Te Reo Māori, english, and New Zealand Sign Language.

TŪ MANAWA ACTIVE AOTEAROA FUND

Tū Manawa Active Aotearoa provides funding for programmes or projects delivering play, active recreation, and sport experiences for tamariki and rangatahi. For more information click the link above.

COMMUNITY CONNECTION SERVICE PROVIDERS

The Community Connection service takes an active approach to ensuring people needing help are able to access information, support and services across multiple government agencies and service providers.

The Community Connectors support the welfare needs of individuals and whānau to keep them safe while isolating at home / in the community. Community Connectors navigate and connect individuals and whānau to various services available during and in transition from self-isolation.

NORTHERN REGION HEALTH COORDINATION CENTRE 

To help relieve pressure on emergency departments across a West Auckland medical hub has been established for people who have tested positive for COVID-19 and their isolating whānau, who require urgent, medical care that is not COVID-19 related.

Staffed by GPs and nurses with experience dealing in urgent care. This free service can be accessed by appointment only between 8am and 8pm, 7 days a week.

Referrals are accepted from emergency department clinical staff, the Whānau HQ co-ordination hub (which is NRHCC’s home isolation support centre), St John and Healthline.

For information about what to do if you test positive for COVID-19, visit: https://covid19.health.nz/advice/positive

MINISTRY OF HEALTH - SPONSORED DATA INITIATIVE

This initiative allows access to key health sector websites via mobile without incurring charges.

TE PUNI KŌKIRI - KAINGA

This is a one-stop portal for all the information you need about Covid-19 and the vaccine rollout.

POUTAMA RANGATAHI

He Poutama Rangatahi - Youth Employment Pathways is a cross-agency initiative aimed a rangatahi who are most at risk of long-term unemployment and who may need extra individualised and ongoing support to connect to training and employment.

WORK AND INCOME - TE HIRANGA TANGATA

Help for you and your whānau during Covid-19. Find out about the types of support we have available for you, and links to information in a range of languages.